Hi, how can I help you?
My orders and payments
⭐️ How can I leave a review after my purchase ?
21 days after placing an order, you should receive an email inviting you to leave a review of Manucurist and our products, which will be published on our website ✨ You can also leave a review…
🌸 Can I cancel / modify my order ?
With a bit of luck, your order has not yet been processed! Reach out to us quickly and we will try to cancel it. Please contact us via our contact form : https://us.manucurist.com/pages/contactOnce your order…
🎁 Can I use a promo code when paying with a gift card?
Yes, it is absolutely possible to combine the two. You can pay for your order with a gift card and also apply a promotional code, provided that it is valid at the time of purchase.
💥 How can I exchange an article ?
Direct exchanges are unfortunately not possible at the moment. If you wish to replace a product with another, please return the product(s) and place a new order. Our return policy is the following:Please follow these…
🔒 I have a problem at the checkout on your website !
Oh no, having trouble finalizing your order? We're here to help!Here are a few steps to check to help resolve the issue:1. Your bank cardMake sure it hasn't expired.If it’s a new card, you may…
🙊 A product is missing from my package, a product arrived broken, or a product is defective, what should I do?
Please check if your package was damaged or opened before opening it, and take photos of the exterior and its contents. Then, contact us through our contact form, and we will find a solution for…